For clinic staff

This page is for day-to-day use of the admin console. If you are still doing first-time setup, keep reading — then jump to Creating a parent link.

First-time setup (once per clinic)

1. Open the admin console at /setup.
2. Sign in with a Microsoft account that is on the allowlist.
3. Connect the receiving OneDrive account (the place videos should land).
4. Open Settings and confirm:
   • Upload folder name (default is usually uploads)
   • Reference Excel workbook name (the child list)
   • Which columns hold the child name and EDC (expected date of confinement / due date)
   • How long links stay usable
   • Which emails are allowed as admins
5. Confirm the child list loads from the Excel workbook in OneDrive.

If something on this list fails, ask your technical contact — see Troubleshooting.

Your daily workflow

1. Sign in at /setup.
2. Choose a child from the reference list (or enter details if your clinic supports that).
3. Generate a link.
4. Copy the full URL and send it to the parent.
5. Wait for the upload email, or check OneDrive.
6. Dismiss used links when you no longer need them in the list.

Important things to know

• Links are single-use. After a successful upload, they stop working.
• New links may wait a short buffer (often about one minute) before parents can upload. This is normal.
• Links also expire after the configured lifetime (often one hour unless changed).
• Opening a link does not use it up. Only a finished upload does.

Changing the receiving OneDrive

Use Change receiving OneDrive in the admin console. Only allowlisted accounts can become the destination. Reconnect if tokens stop working after password or app-secret changes.

Public pages you might see

fenna.tech also publishes product-level Privacy and Terms of service in these docs. For questions, email support@fenna.tech.